Master Terms & Conditions of Engagement (As of September 04, 2025)

These Master Terms & Conditions (the “Terms”) govern all rentals of equipment and related services  provided by All Blown Up Inflatable Rentals, LLC d/b/a All Blow Up Event Rentals d/b/a Holly Jolly  Events d/b/a The Inflatable Fun Factory d/b/a The Inflatable Fun Factory Party Rentals d/b/a Evansville  Party Rentals (collectively, “ABU”), to the customer identified in ABU’s order documents (“Customer”).  By issuing or accepting a purchase order or reservation, remitting any deposit or payment, clicking to  accept, or permitting delivery or setup, Customer agrees to be bound by these Terms. 

  1. INCORPORATION; ORDER OF PRECEDENCE; AMENDMENTS; ACCEPTANCE. These Terms are  incorporated by reference into any reservation confirmation, order form, statement of work, invoice, or  similar writing issued by ABU (collectively, the “Engagement Documents”). In the event of a direct  conflict, the Engagement Document controls solely as to the specific event described therein. ABU may  amend these Terms at any time; amendments are effective upon posting to ABU’s designated website,  and any subsequent reservation or continued performance constitutes acceptance. Acceptance may  be evidenced by signature, purchase order, electronic click-accept, payment, or allowing delivery/setup. 
  2. SCOPE; TITLE; RISK OF LOSS; INSPECTION/ACCEPTANCE. ABU rents the equipment identified  in the Engagement Documents (the “Equipment”) and may provide related services. Title remains with  ABU at all times. Risk of loss transfers to Customer upon delivery and remains until the Equipment is  returned to ABU’s possession. Customer (or its on-site representative) shall inspect upon delivery and  promptly note any variance; absent written exception at delivery, the Equipment is deemed received in  clean and working order. Equipment may not be moved, altered, sub-rented, or relocated after setup  without ABU’s written consent. 

III. RESERVATION, DEPOSIT, PAYMENT, TAXES, CHARGEBACKS, COLLECTION. A non-refundable  deposit is required to reserve Equipment and event dates. The remaining balance is due in full before  setup or customer pickup; ABU may withhold delivery/setup until paid. Customer authorizes ABU to  charge all amounts due (including cleaning, repair, replacement, late, wait, travel, and other contract  charges) to any card/account on file, or to invoice for immediate payment. All taxes, surcharges,  permits, licensing, and third-party venue fees are Customer’s responsibility. Customer waives  chargebacks and agrees to reimburse ABU’s reasonable costs of collection (including attorneys’ fees)  and lawful interest on overdue sums. Personal checks are not accepted. Deposits may be applied  toward the balance due.  

  1. CANCELLATION; RESCHEDULING; WEATHER; SAFETY STOP. Deposits are non-refundable. If  Customer cancels with at least fourteen (14) days’ written notice, ABU may, in its discretion, issue a  credit valid for three hundred sixty-five (365) days. No refunds or credits are issued once Equipment  has departed ABU’s facility. ABU may suspend or cease operations if, in ABU’s reasonable judgment,  conditions are or become unsafe (including lightning, high winds, saturated ground, or other hazards).  If operations are curtailed or suspended due to weather or safety once delivered, no refunds are due.  
  2. DELIVERY WINDOWS; SITE ACCESS; UTILITIES LOCATES; RETURN; OVERNIGHT CUSTODY.  Delivery/pickup occurs within scheduled windows with pickup at event conclusion; Customer shall  ensure clear access, lawful loading/parking, and the presence of the person who signed or approved  the Engagement Documents. The site shall be flat, free of debris/overhead obstruction, and suitable  for safe installation. Customer must contact 811 (or jurisdictional equivalent) for underground utility  locates where staking/anchoring is required; ABU is not responsible for damage to unmarked or mis 

marked lines. Late returns and missed appointments are subject to reasonable fees; failure to appear  for customer pickup authorizes ABU to cancel without refund and to recover additional costs. For 

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overnight rentals, Customer shall secure Equipment from theft, vandalism, and weather and store  blowers/cords indoors. Additional charges may apply if changes in elevation require additional labor,  equipment, or time not made known to ABU during pricing of the engagement. 

  1. USE; SUPERVISION; SAFETY; PROHIBITED CONDUCT. Customer shall operate Equipment strictly  in accordance with (a) manufacturer instructions and safety signage, (b) ABU’s written and verbal  instructions (including shutdown in inclement weather), and (c) the ABU Event Safety Rules and  Delivery/Pickup Acknowledgment, each incorporated herein by reference. A responsible adult (18+)  must supervise each unit at all times; attendants must be sober, operate one unit at a time, and meet  or exceed manufacturer ratios. Prohibited conduct includes, without limitation: flips, wrestling,  horseplay, head-first sliding, mixed incompatible age/weight groups, shoes or sharp objects on units,  food/drink/gum, adhesives, streamers, balloons/arches attached to vinyl, silly string, soap, oil, smoking,  fireworks, and moving Equipment post-setup. Violations may result in immediate shutdown,  cleaning/damage fees, lost rental value, and termination. 

VII. POWER, WATER, ANCHORING, GENERATORS. Customer shall provide dedicated, grounded  electric circuits within twenty-five (25) to fifty (50) feet as specified, or more specifically set forth in the  Engagement Documents, available continuously from setup through teardown. For water attractions,  Customer shall provide hoses and water; dry units may not be wetted. Anchoring (stakes, sandbags,  water barrels) as ABU deems necessary is authorized; surface/ballast fees may apply. Customer 

provided generators are used at Customer’s risk; downtime or malfunction of Customer  power/generators does not entitle Customer to refunds or credits.  

VIII.CLEANING; DAMAGE; LOSS; MALFUNCTION NOTICE. Equipment must be returned clean and dry.  ABU may assess reasonable cleaning/drying charges for violations, and Customer is responsible for  repair or replacement at new replacement cost for damage or missing items, together with reasonable  lost rental value during repair/replace cycles. Customer shall notify ABU of any malfunction within thirty  (30) minutes for remediation/credit eligibility review.  

  1. INSURANCE; DAMAGE WAIVER; RISK ALLOCATION. ABU maintains general liability insurance and  will issue a certificate naming institutional Customers as additional insureds upon request. ABU may  require Customer to provide evidence of event/general liability insurance with customary limits and ABU  named as additional insured and certificate holder. If elected and paid in full prior to the event, ABU’s  9.5% non-refundable Damage Waiver applies solely to accidental damage up to stated caps; it is not  insurance and excludes theft, vandalism, misuse/abuse, and missing items.  
  2. LICENSES, PERMITS, REGULATORY COMPLIANCE. Customer shall obtain, pay for, and maintain  all licenses, permits, governmental and venue approvals, and regulatory clearances required for the  event and Equipment operation, including without limitation special-event, health/sanitation, fire/life safety, food service permits, temporary power, occupancy, and public performance rights (e.g.,  ASCAP/BMI/film rights) for any music, film, or broadcast content. Customer shall ensure crowd control  and compliance with all applicable laws, codes, and venue rules and shall not direct ABU to proceed  where doing so would contravene applicable law or safety. Failure to obtain required approvals  constitutes a Customer breach and authorizes ABU to suspend or terminate performance without  refund. 
  3. INDEMNIFICATION; LIMITATION OF LIABILITY; WAIVERS. Customer shall indemnify, defend, and  hold harmless ABU and its affiliates, officers, employees, agents, and subcontractors from and against  any and all claims, demands, losses, liabilities, fines, penalties, costs, and expenses (including  reasonable attorneys’ fees and costs) arising out of or relating to (a) Customer’s event, site conditions,  attendees, invitees, employees, contractors, or third parties engaged by Customer; (b) Customer’s use,  supervision, pickup, operation, relocation, alteration, or custody of the Equipment; (c) Customer’s  breach of these Terms or the Engagement Documents; or (d) bodily injury, death, or property damage  in connection with the event, including any Equipment pickup, except to the extent caused by ABU’s  gross negligence or willful misconduct. In no event shall ABU be liable for indirect, incidental, 

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consequential, special, exemplary, or punitive damages, or for lost profits/revenue, business  interruption, or diminution in value. ABU’s aggregate liability arising from any event shall not exceed  the amounts actually paid by Customer for the affected event, to the maximum extent permitted by law.  

XII. MEDIA AND PUBLICITY. Customer irrevocably grants ABU a perpetual, worldwide, royalty-free,  transferable license to record, photograph, or otherwise capture images/audio/video of the Equipment  in operation at the event and to reproduce, display, distribute, publish, broadcast, adapt, and otherwise  use such media (in whole or part) for advertising, marketing, promotional, and informational purposes  in any medium now known or hereafter devised, without additional consent or compensation, and with  a waiver of inspection/approval and, to the fullest extent permitted by law, moral rights. Customer  represents it has secured, or will secure, any location or participant permissions reasonably required  for such use and shall indemnify ABU against third-party claims arising from Customer-provided content  or failure to obtain such permissions.  

XIII.SUSPENSION; TERMINATION; REPOSSESSION. ABU may suspend or terminate performance  immediately, without liability, for non-payment, material breach, unsafe or unlawful conditions, denial of  required permits/approvals, interference with ABU staff, or directive to operate contrary to safety  guidance. Upon termination, Customer shall immediately cease use and permit ABU to enter the site  to remove Equipment. Termination is without prejudice to ABU’s rights to fees, damages, collection  costs, and all other remedies at law or in equity. 

XIV. FORCE MAJEURE. ABU shall not be liable for any failure or delay in performance to the extent  caused by events beyond its reasonable control, including acts of God, severe weather, flood, fire,  explosion, pandemic/epidemic, public-health orders, war, terrorism, civil unrest, labor disturbances or  shortages, carrier or supply-chain failures, utility or telecommunications outages, governmental actions,  or denial/revocation of permits through no fault of ABU. Performance shall be excused for the duration  of the force majeure condition, and schedules shall be adjusted accordingly. If a force majeure condition  materially prevents performance for a commercially unreasonable period, ABU may terminate the  affected Engagement Document without liability, and Customer shall remain responsible for amounts  then-due and unrecoverable costs. 

  1. DISPUTE RESOLUTION; JURY AND CLASS WAIVERS. Except as expressly provided in Section XVIII for public entities, any dispute, claim, or controversy arising out of or relating to these Terms, the  Engagement Documents, the event, or the parties’ relationship shall be resolved exclusively by final  and binding arbitration administered by the American Arbitration Association, before a single neutral  arbitrator, occurring in Vanderburgh County, Indiana. Indiana law governs the merits, without regard to  conflict-of-law principles. The prevailing party shall be entitled to an award of reasonable attorneys’  fees, costs, and expenses. The parties irrevocably waive any right to trial by jury and agree that all  proceedings shall be conducted on an individual basis only; class, collective, consolidated, or  representative actions are waived. Either party may seek provisional injunctive relief in a court of  competent jurisdiction to preserve rights pending arbitration. 

XVI. GOVERNING LAW; COURT VENUE. These Terms and any non-arbitrable matters are governed  by the laws of the State of Indiana. Subject to Section XV, the state and federal courts located in Warrick  County, Indiana shall have exclusive jurisdiction and venue for actions to enforce or enter judgment on  an arbitration award or to obtain provisional relief, and the parties irrevocably waive any objection based  on forum non conveniens or improper venue. 

XVII. CONFIDENTIALITY; NON-DISPARAGEMENT. Customer shall not disclose ABU’s non-public  pricing, logistics, designs, processes, or other confidential information, except to the extent required by  law or court order (with prompt notice to ABU where lawful). Customer shall refrain from publication of false or misleading statements regarding ABU; nothing herein restricts legally protected speech, lawful  cooperation with regulators, or disclosures required by public-records laws.

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XVIII. PUBLIC ENTITY CARVE OUT; EDUCATIONAL INSTITUTIONS; STATES; POLITICAL  SUBDIVISIONS; FEDERAL AGENCIES. Where Customer is a public university, public school  corporation, state or local governmental entity, political subdivision, or federal agency: A. Sovereign Immunity. Nothing herein waives sovereign or governmental immunity or other non waivable statutory protections. 

  1. Indemnity Limits. Indemnification applies only to the extent permitted by applicable law; any  indemnity exceeding such limits is deemed conformed to the maximum lawful extent. C. Dispute Forum. If arbitration, jury waiver, class waiver, or exclusive venue is prohibited by statute  or procurement rule applicable to Customer, the dispute forum and venue shall be as mandated by  such law; otherwise Sections XV and XVI apply. 
  2. Mandatory Terms. To the extent any provision conflicts with non-waivable procurement statutes or  regulations, such provision shall be deemed modified to conform to the minimum extent necessary,  and all remaining provisions continue in full force. 
  3. Insurance/Certificates. Additional insured and certificate requirements apply to the extent permitted  by law; where prohibited, the parties shall cooperate in commercially reasonable alternative risk  management measures. 
  4. Payment Obligations. Customer’s payment obligations remain absolute and unconditional to the  extent permitted by law. 
  5. Confidentiality and Public Records. Customer’s obligations under Section XVII are subject to and  limited by applicable open records, public records, or freedom of information statutes. No provision  herein shall be construed to require Customer to withhold records that must lawfully be disclosed,  provided that (i) Customer shall, to the extent permitted by law, give ABU prompt written notice of  any request implicating ABU’s confidential information so that ABU may seek protective relief, and  (ii) Customer shall use reasonable efforts, consistent with applicable law, to limit disclosure and  preserve confidentiality to the maximum extent permitted. All other aspects of Section XVII remain  in effect to the fullest extent consistent with applicable law. 
  6. Fixed Carve-Out Terms. Notwithstanding ABU’s general right to amend or update these Terms  pursuant to Section I, the provisions of this Section XVIII shall not be subject to unilateral  amendment by ABU. As to Customers covered by this Section, the carve-out terms in effect as of  the date of execution of the Engagement Document shall remain in force and may only be modified  by a written instrument executed by both parties. 

XIX. ELECTRONIC SIGNATURES AND COUNTERPARTS. Customer agrees that these Terms, the  Engagement Documents, and any amendments, waivers, or notices related hereto may be executed  and delivered by electronic means, including scanned PDF, facsimile, DocuSign, AdobeSign,  InflatableOffice, or other industry-recognized electronic signature service, and that any such execution  and delivery shall have the same force and effect as an original handwritten signature. Each party  expressly waives any objection to the validity or enforceability of these Terms based on the use of  electronic signature or transmission. The parties agree that records maintained by ABU of any  electronic acceptance or execution shall be admissible in evidence and binding as to authenticity and  validity. These Terms may be executed in one or more counterparts, each of which shall be deemed an  original and all of which together shall constitute one agreement. 

  1. MISCELLANEOUS. These Terms and the Engagement Documents (including the ABU Event Safety  Rules and the Delivery/Pickup Acknowledgment) constitute the entire agreement and supersede prior  understandings. Provisions concerning payment, taxes, risk allocation, indemnification, limits of liability,  dispute resolution, governing law/venue, confidentiality, and media survive termination or return. If any  provision is held invalid, the remainder remains enforceable. Customer may not assign without ABU’s  written consent; ABU may assign to an affiliate or successor. Notices must be written and effective upon  delivery to the contacts in the Engagement Documents (including verified email). Signatures and  electronic acceptances are valid and binding. ABU is an independent contractor.